Design & Packaging Pros ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

You give us: name, email, phone, business name, delivery address, artwork files, order details and any information you include when you contact us or request a quote.

We collect automatically: IP address, browser type, device information, pages visited and cookies (see below).

How We Use It

• To respond to quote requests and enquiries
• To produce, invoice and ship your orders
• To send order updates and shipping notifications
• To improve our website and services
• To send occasional marketing emails — only if you have opted in, and you can unsubscribe at any time

Who We Share It With

• Our production facilities in Asia and the USA, to manufacture your order
• Shipping couriers to deliver your order — your name, address, phone and email are passed to the courier
• Payment processors to handle payment
• Legal and regulatory authorities where required by law

We do not sell your personal information.

Cookies

Our website uses cookies to remember preferences, measure traffic and improve the experience. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing hello@designandpackagingpros.com. We will respond within 30 days.

Data Retention

We retain order and customer information for as long as needed to fulfil the order, comply with legal and tax obligations, and resolve disputes.

Contact

Questions about this policy? Email hello@designandpackagingpros.com.